Help Center

How Can We Help?

Find step-by-step guides, troubleshooting articles, billing information, and answers to common questions about every ResuPulse tool. If you still need assistance, our support team is happy to help.

ATS Resume Checker

Analyze your resume for ATS compatibility, formatting, and personalized improvement suggestions.

Resume Builder

Create a professional resume with guided sections and ATS-friendly formatting.

Role Match

Compare your resume against a job description and identify missing skills and keywords.

Cover Letter AI

Generate customized cover letters that align with your resume and target role.

LinkedIn Optimizer

Optimize your LinkedIn profile with actionable recommendations.

AI Career Assistant

Ask career questions and receive AI-powered guidance across ResuPulse tools.

Plans & Billing

Learn about plans, usage limits, billing, and subscription management.

Career Guides

Browse comprehensive guides covering resumes, ATS, interviews, and career development.

FAQ

Find concise answers to frequently asked questions about ResuPulse.

Assessments

Assessment link shows "Access denied" or "link no longer valid"

Fix the "Access denied" error on your assessment booking link by signing in with the same email the invitation was sent to (Google or password both work).

Getting Started

Compare vs Role Match vs Job Match: Which to Use

Three comparison tools, three different questions. A short guide to picking the right one.

How AI Suggestions Work in ResuPulse

Which parts of the product are deterministic and which are AI-generated — and what that means for you.

Privacy & Security

What Happens to Your Uploaded Resume

Where your file goes, what is stored, who can see it, and how to delete it.

Resume Analyzer

Understanding Your ATS Score

What the ResuPulse ATS score measures, how the six areas are weighted, and what the score does not tell you.

Why Keywords Show as Missing (and What to Do)

How keyword detection works, why a keyword you actually have can show as missing, and the honest way to fix gaps.

Resume Will Not Upload or Parse Correctly

Upload requirements and the most common reasons a resume fails to parse, with fixes for each.

Fixing a Low Section Score

A practical order for raising low area scores — fixes that take minutes first, rewrites second.

Resume Builder

Choosing a Resume Template

How the template engines differ, what ATS-friendly means here, and how to pick without overthinking it.

PDF Export Troubleshooting

Fixes for common PDF export problems: cut-off pages, fonts, spacing, and how to verify the export before sending.

Role Match

Understanding Your Role Match Score

What Role Match measures against a job description, how to read the breakdown, and its honest limits.

Need Additional Help?

Ask our AI Career Assistant for instant guidance, or contact our support team if you need personal assistance.

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